We at Light and Composition want to thank you for showing interest in our books, articles, the most prestigious award, and our university education. Here are the answers of most frequently asked questions we get every day.
1. What are my payment options?
2. Is it safe to use my credit card?
3. What are your privacy policies?
4. What are your return/refund policies?
5. Can I cancel or modify my order?
6. I do not have PayPal account, how can I pay?
7. Is it possible to get registered, or buy Light & Composition books and magazines through manual payment?
1. I am a registered Light & Composition Photographer, what is my account in the Light & Composition Store?
2. How can I have a Light & Composition Store account?
3. How can I download Light & Composition books, articles, or guides purchases that I have just made?
4. I did not receive email for my purchases, can you send me that once again?
The moment you made a purchase using debit/credit or direct PayPal through PayPal, you supposed to get an email instantly from our system with a download link if you provide an up to date valid email. At the same time when you complete your payment in PayPal, there is a link that asks you to return back to Light & Composition Dashboard, from where you can download your purchases. However, it’s common for many people not to follow that link, or didn’t notice at that time of paying.
To get to your dashboard, you can simple login to Light & Composition, using the login link from the top right of our website, or “Manage Your Account” from footer. Both the link take you to – https://www.lightandcomposition.com/my-account/
The easiest way to login to Light & Composition is to use your social media, i.e., Facebook, Twitter, or Google+, which we also provide at the top of the checkout page to make the process really easy and simple. If you didn’t already, you can login now using your social media and if the email of your social media and the email you use for purchasing is the same, then you can see your download on your Light & Composition Dashboard.
One of the most common mistakes people do is mistype their emails on the checkout page. In that case, they won’t receive any email from us and we are unable to contact with them through email. Please follow the download purchased instruction if you did not receive any email from us. Alternatively, you can contact with our 24/7 Support to solve this issue.
The second group of people who do not get our emails are the ones who use outdated email services, such as Hotmail, MSN, AOL, and some of the local Yahoo domain like yahoo.com.ar. Microsoft shutdown their Hotmail and MSN mail services back in 2013, however, they do not want to lose their clients and let people use the domain @hotmail or @msn with minimum receiving email capabilities, such as receiving email only from the known provider like Gmail or yahoo. Same goes for AOL and some local Yahoo domain. Furthermore, they also do not address solution publicly to solve the issue. If you are still using one of these outdated email services, this might be the best time to move your email to a secure up to date one – Gmail. You can also follow the download purchased instruction. Alternatively, you can contact with our 24/7 Support to solve this issue.
Thank you for becoming a registered Light & Composition Photographer. We highly appreciate your decision. The award registration, as the name indicates, is solely for the Most Prestigious Photography Award. Upon registration, you receives a Member’s ID, which can be used to create a profile for the award. Most importantly, that ID gives you the opportunity to submit your photographs unlimited times, depends on which registration option you have chosen during your registration (1 year, 2 years, 3 years, or 5 years).
You should use your social network to login to Light & Composition, which is the easiest way. You can also visit the Manage Your Account page and create one if you haven’t already. Please use the same email that you use for paying.
Light & Composition Store is an online store featured with most up-to-date and secured technology available today. The store is solely for our books, magazines, and award. As our books and magazines are one of the top sellers in the world, relating to photography, it does need a secure environment with a trusted payment gateway. We use many levels of security and the world renowned payment option PayPal, which accepts all major credit/debit cards around the world, and ensures that your personal information does not get shared. This makes our store simple and trustworthy to everyone.
An account in the Light & Composition Store gives access to download your purchased goods, other than getting it in your email. With that you can log into the store any time, and download again if you really need to at a later period of time, especially when we update our books or magazines. This is also a good option if you want to keep the copy of magazines and books in all your devices, i.e. smartphone, tablet, e-book reader, PDA,iPad. Moreover, it gives the option to save your cart, so you can come back later then restore it from the moment you saved it.
If you haven’t logged in using your social network while paying your award registration or purchasing books and article then you can create one from Manage Your Account Page.
The available payment methods vary by country, but typically you can use any credit or debit card through PayPal. They accept American Express, MasterCard, Discover, Visa, and e-check. That means you can use all the options that PayPal supports. You can buy our books without even opening account in Paypal. Once the checkout page redirects you to Paypal, it gives you that option too.
If you are from Bangladesh, Belarus, British Indian Ocean Territory, Cameroon, Ivory Coast, Equatorial, Guinea, Georgia, Ghana, Guam, Haiti, Lebanon, Macedonia, Moldova, Monaco, Nigeria, Pakistan, Paraguay, Puerto Rico, Serbia and Montenegro, Uzbekistan, Virgin Islands, British, Zimbabwe, then please contact our Live Support, our experts will help you round the clock, 24/7. https://www.lightandcomposition.com/support/
Yes! With Light and Composition, you are always safe. We use the latest encryption technology to keep your information safe. We guarantee that each purchase you make is protected and private. Moreover, to protect your credit card, we are using PayPal. PayPal is a large international corporation, and covers most countries in the world. Those who are new to PayPal, should know that there are over 230 million PayPal users in 190 countries and regions. So, you will be perfectly safe with them.
Light and Composition is committed to respecting and protecting your privacy. We believe that our site should be a safe environment for anyone who visits and purchases. As a seller of books and well known publisher for our magazine, we are also committed to providing you the best possible online service and experience as well as the best products. See our complete Privacy Policy.
Once you order a publication or pay for course as well as admission, it cannot be canceled or refunded. As our publications are digitalized books and we always take the best measures to ensure copyrights and protect its piracy. Same goes for courses and university admission. Once someone has the access of a course lesson, its content, and academic advising modules, he/she is not eligible for a refund.
Doing online transactions can sometimes cause unwanted delays or wrong transactions. We always monitor our system. If that happens to you, our support team will be keen to help you and reissue an order.
You do not need to own a PayPal account to pay the award registration fee. If you do not have a PayPal account simply click “Don’t have a PayPal account?” in PayPal. Once you click it, they will provide you all options to choose from. PayPal accepts all major credit or debit cards, including Visa, MasterCard, Discover, American Express, and e-check. Upon completing the Registration form, it will re-direct you to our store, then to PayPal. If you do not own a credit or debit card, you can also use a prepaid gift card from Visa, MasterCard, American Express, or Discover, if they are supported in our country.
If you are from Bangladesh, visit the Payment Gateway for Bangladesh page.
If you are from Belarus, British Indian Ocean Territory, Cameroon, Ivory Coast, Equatorial, Guinea, Georgia, Ghana, Guam, Haiti, Lebanon, Macedonia, Moldova, Monaco, Nigeria, Pakistan, Paraguay, Puerto Rico, Serbia and Montenegro, Uzbekistan, Virgin Islands, British, Zimbabwe, then please contact our Live Support, our experts will help you round the clock, 24/7.
https://www.lightandcomposition.com/support/
To protect piracy, we are very strict about manually accept payment for our books and magazines, especially in those countries which do not support PayPal. In our store we accept payment through PayPal, which accepts all major credit or debit cards, including Visa, MasterCard, Discover, American Express, and e-check. But most importantly for paying through PayPal, one needs to give the original billing address, and in verified PayPal account, an original credit/debit card, or a bank account is linked. For county like United States, to have a verified PayPal account one has to provide the social security number, as well as Tax ID to PayPal. This gives us the benefit to work with PayPal in the most secure way possible, to identify piracy instantly, if it occurs. To support this, a unique number is generated with each purchase and gets attached with our books and magazines.
Manually purchasing books and magazines are still possible for countries like Bangladesh, Belarus, British Indian Ocean Territory, Cameroon, Ivory Coast, Equatorial, Guinea, Georgia, Ghana, Guam, Haiti, Lebanon, Macedonia, Moldova, Monaco, Nigeria, Pakistan, Paraguay, Puerto Rico, Serbia and Montenegro, Uzbekistan, Virgin Islands, British, Zimbabwe, but one needs a guarantor.
First, please contact our 24/7 support and let us know which book or magazine you are interested in? You can visit our store from this link –
https://www.lightandcomposition.com/official-store/
In the meantime, we are going to talk with few people of our team located in your country, who will identify you from those people who know you well. Don’t worry, if you are a photographer, then it’s a small word.
